Stop paying for IT problems.Start paying for peace of mind.
Every breakdown costs you twice — once in the repair, and once in the productivity you lose while you wait. Skypro AMC replaces that with a cost you know in advance, every single year.
Every breakdown costs you twice
We do more than attend breakdown calls. We help you build a stable, accountable and cost-controlled IT support environment.
Failure → downtime → escalation → unplanned cost
Reactive support only starts after the disruption has already happened.
Prevent → respond → resolve → report
Preventive maintenance, responsive support and complete visibility of your IT assets.
You stop reacting to IT failures and start preventing them.
Why businesses are moving off break-fix
Calling a technician every time something breaks feels cheaper — until you add it up. Unplanned repairs, emergency call-out charges, downtime and lost work hours quietly cost far more than a predictable annual plan ever would.
One fixed, predictable cost
No surprise repair bills, and no negotiating rates under pressure while a system is already down. You budget once, at the start of the year.
Proactive maintenance
Scheduled preventive cycles catch the failing battery, the dying drive and the overheating unit before any of them turn into a day of downtime.
Guaranteed response times
SLA-backed support with agreed response and resolution targets per severity — not “we will get to it when we can”.
One partner for everything
Laptops, desktops, printers and IT assets across every one of your locations, managed under a single contract with a single point of accountability.
Built for organisations that cannot afford downtime
Whether you run a school, a retail chain or a growing company with assets spread across locations, downtime does not only cost money. It costs trust with your own customers and staff.
Multi-location coverage
One contract and consistent service across every branch, store or campus — no matter which city it sits in.
Scales as you grow
Add assets and locations when you need to, without reopening and renegotiating the whole agreement.
No vendor juggling
One AMC partner instead of five different repair shops, each with its own rates, turnaround and excuses.
Sectors we serve: banking and finance, insurance, schools and institutions, retail chains, manufacturing, healthcare, SMEs, IT companies and startups.
Choose the right coverage. Scale with confidence.
Clear packages, volume tariffs, defined inclusions and optional enhanced services.
- Remote helpdesk and diagnosis
- Two preventive cycles a year
- Device-health summary
- Basic printer and LAN support
- Everything in Core Care
- Quarterly preventive maintenance
- Pooled onsite visits on fair use
- Monthly MIS and a named coordinator
- Asset inventory assistance
- Everything in Business Care
- Priority escalation
- Quarterly health reviews
- OEM and vendor coordination
Volume rate card
Illustrative value: 50 assets ₹11,450 per month | 100 assets ₹21,900 per month | 250 assets ₹49,750 per month. *Prices exclude GST and assume a minimum of 25 assets.
Service coverage at a glance
Coverage applies to the signed asset inventory, agreed geography, business hours and the final SLA.
| Service feature | Core Care ₹199 | Business Care ₹299 | Care+ ₹419 |
|---|---|---|---|
| Remote technical support | Included | Included | Included |
| Hardware, OS and driver diagnosis | Included | Included | Included |
| Preventive maintenance | 2 cycles / year | Quarterly | Quarterly + review |
| Onsite break-fix support | Add-on / pooled | Fair-use pooled | Priority |
| Printer plus basic LAN and Wi-Fi | Basic | Included | Included |
| Asset inventory assistance | — | Included | Included |
| Monthly MIS and coordinator | — | Included | Included |
| OEM and vendor coordination | — | — | Included |
Laptops and desktops; workstations; monitors and docks; hardware diagnosis; OS, driver and boot support; printer and peripheral connectivity; basic LAN and Wi-Fi troubleshooting. Basic RAM, SSD or HDD, battery, adapter, boot, performance and connectivity checks are included as per plan.
Replacement parts; batteries and storage; displays and motherboards; toner, ink and drums; licensed software and data recovery; physical or liquid damage; board repair; cabling and projects; remote or after-hours work.
Every call has an owner
A traceable delivery process supported by practical commercial controls, so nothing depends on who happened to pick up the phone.
Log
Every request is recorded as a traceable ticket with a named owner and a timestamp.
Diagnose
The engineer inspects, tests and confirms the fault before any part or visit is committed.
Resolve
The fix is completed and verified with the user, not simply marked closed at our end.
Report
Closure details are shared and rolled into the monthly MIS for your review.
Monthly visibility
Tickets opened and closed, pending ageing, repeat issues, asset-health risks, an SLA view, and recommended next actions. Response targets depend on the plan, business hours, location, access, parts availability and severity.
Commercial terms
Stated up front, so there are no surprises at renewal or at the first invoice.
Contract and billing
Twelve-month term unless otherwise agreed, billed annually in advance. GST additional. Minimum 25 assets.
Asset eligibility
Signed inventory of model, serial number and location. Older or already-faulty assets may require a survey first.
Visits and hours
Business hours follow the agreed SLA. One visit means one engineer attending one site for up to four hours.
Spares and data
Parts, consumables and licences are chargeable after approval. The customer remains responsible for backups.
Change control
Damage, surge, misuse, board repair, cabling, projects and after-hours work require prior approval.
Customer responsibilities
Site access, contacts, connectivity, credentials, licensed software and timely approvals.
Protect your IT assets. Reduce downtime. Keep your business moving.
Do not wait for the next breakdown to expose the gaps in your IT support. Send us your asset list and locations, and we will come back with a customised AMC proposal — plan recommendation, SLA and inclusions.